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Even though I received a shipping notice for my HP laptop last wednesday, it still hasn't arrived. This has started to really grate on my nerves since I'm getting all sorts of email notices telling me that the virus protection on the new laptop is about to expire, and as of this posting has done so. The fact that it was going to expire is no surprise, and it's supposed to soon after the laptop arrives. The problem is that it means I didn't get one last (or first) chance to update the damn thing in case the version installed at the manufacturer wasn't completely up to date. The extended length of time they needed to build a damn laptop with all the base specs and to mail it here ate up much more time than it should have.

Anyway, I was bitching about the delay on facebook when an old friend asked if I had a tracking number for the shipment. It may be a sign about how prosaic I've gotten about shipping and mail in general, but it never even occurred to me to look for a tracking number. Usually, the shipping of packages from companies is so damn efficient and reliable that it's pointless to even try to track the item. By the time the fedex/ups/usps website actually updates and your tracking information appears, the package is already at your door and has been for a couple of days. I immediately went to the email HP had sent me about shipping notification, entered the tracking number, and started to swear sulfurously.

First, let me say that I assumed that HP assembled their laptops and computers somewhere in the US. This is actually the first time I've ever purchased a computer that hasn't been a Dell or Gateway, and both of those companies have state-side assembly and shipping. It seems like it would only make sense to have a local distribution point to make things more efficient as far as shipping, returns, and repairs went. HP obviously does not buy into this theory.

Apr 15, 2010 5:23 AM : Picked up SHANGHAI CN : Package received after FedEx cutoff

Let me say right off the bat that I'm not a China-basher when it comes to products. I don't necessarily look down on something just because it has a 'Made in China' label on it nor am I stupid enough to believe that just because something says 'Made in the USA' means it's better. I figure it always depends on the particular item you're talking about and how much you're willing to pay. If you go scoop up a bunch of cheap knock-off toys made in china at a local dollar store, you shouldn't be surprised that the quality is crap and there's likely lead and shit to boot. Caveat Emptor.

What does irk me is the seeming inefficiency and added delays from putting together the laptops there rather than shipping the parts here bulk and putting it together stateside. I was still grumbling over this as I scanned up through the list of shipping waypoints when the shit really hit the fan.

Apr 16, 2010 10:30 PM : Shipment exception : ALMATY KZ : Delay beyond our control

My laptop is fucking stuck in KAZAKHSTAN?!?!?!?

What the flying albino Jesus on a pogostick is my fucking laptop doing in God damn KAZAKHSTAN?! What simpering decerebrated asshat felt that would be a good fucking idea? Haven't any of these assholes heard of the gigantic fucking ashcloud that's making its way across half the fucking continent right now? They shut down god damn airports in England almost half a day before my laptop even shipped. Did those assholes at Fedex think that maybe the cloud would just stay there and not move when the fucking jetstream was blowing it to the east?



Not to mention, why they fuck would you send it to Khazakhstan to begin with? Even if you were a mongoloid and decided it should go west instead of east, why would you pick Khazakstan? Is Khazakhstan some sort of international shipping hub I've never heard of? You'd think my laptop was on some sort of world tour stopping in every single backwater, piece of shit, dirt clod country and this is just the first step along the way.

I am not a happy camper.

Comments

( 2 comments — Leave a comment )
socarefully
Apr. 20th, 2010 05:49 pm (UTC)
I think Khazakhstan sounds nice ~ your laptop is probably just taking a short holiday before it moves to your place......you should ask it to send you a postcard.
henwy
Apr. 22nd, 2010 05:47 pm (UTC)
It also visited the frogs in Paris and is now somewhere in Tennessee. As for why they would fly it to Tennessee, only to have to then fly it back around a thousand miles the other way, only God knows.
( 2 comments — Leave a comment )

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